Contact our team with your order number to confirm product availability, the collection location, and collection arrangements before visiting. Please have your order confirmation ready when collecting your products.

To arrange your session, contact our team with the service or package you purchased and your order number. Please confirm your appointment date, time, and location with us before attending.

Online payments are processed through senangPay. You can choose from the payment methods available at checkout.

Please contact our team as soon as possible if you need to change or cancel your appointment. We will advise you on the available options and any conditions that apply to your booking.

Please contact our team with your order number and the reason for your request. We will review your enquiry and explain the applicable return or refund conditions. You can also refer to our Return and Refund Policy for further details.

Please check your products when collecting them and let our team know if anything is wrong. If you discover an issue afterwards, contact us with your order number, a description of the issue, and clear photos so we can assist.

Email customerservice@mahsahealthnexus.com with your order number and enquiry. For payment issues, include your payment reference if available. Our team will help check the status of your order.